PRIVACY POLICY

1. Introduction

At Fluear, operating under the CureWise brand ("we," "us," "our"), protecting your personal data is our top priority. This privacy policy explains how we collect, use, and protect your data in accordance with the European Union's General Data Protection Regulation (GDPR) and Germany's Federal Data Protection Act (BDSG).

2. Person responsible for data processing

Fluear is the controller of your personal data. If you have any questions about this privacy policy or the processing of your data, you can contact us at the following address:

  • Email: info@curewise.de

3. Collection of personal data

We collect personal information to provide and improve our services, including:

  • Identification data: name, address, email address, telephone number.
  • Payment information: Credit card details and billing information.
  • Technical data: IP address, browser type and usage data collected through cookies and similar technologies.

4. Legal basis for processing

Your personal data is processed on the basis of the following legal bases:

  • Contractual performance: To fulfill our obligations under your order.
  • Legal obligations: To comply with legal requirements, in particular tax and accounting regulations.
  • Legitimate interests: To improve our services, prevent fraud and optimize the user experience.
  • Consent: For specific purposes for which you have given us your explicit consent.

5. Use of the data

We use your personal data for the following purposes:

  • Processing and handling of orders.
  • Communication about order updates and marketing campaigns (only with your consent).
  • Improving our website and services.
  • Compliance with legal regulations.

6. Sharing of data

We will only share your data in the following cases:

  • Service providers: To third parties who assist us in processing orders (e.g. payment providers, shipping service providers).
  • Authorities: If required by law or to protect our rights.

All third parties are obliged to protect your data in accordance with the GDPR and the BDSG.

7. International data transfer

If your data is transferred outside the European Economic Area (EEA), we ensure protection through appropriate security measures such as standard contractual clauses or binding corporate policies.

8. Data storage period

We only store your personal data for as long as necessary for the stated purposes or as required by legal retention periods.

9. Your rights

According to GDPR and BDSG you have the following rights:

  • Information: You can request a copy of your stored data.
  • Correction: You can have incorrect or incomplete data corrected.
  • Deletion: You can request the deletion of your data under certain conditions.
  • Restriction: You can restrict the processing of your data.
  • Data portability: You can receive your data in a common, machine-readable format.
  • Objection: You can object to the processing of your data for certain purposes.

To exercise your rights, please contact us at info@curewise.de

10. Data security

We use technical and organizational measures to protect your data from unauthorized access, loss or alteration.

11. Cookies and tracking technologies

Our website uses cookies to improve your experience. You can manage your cookie settings in your browser.

12. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. Changes will be posted on our website with the new effective date.

13. Contact

If you have any questions or concerns about this privacy policy, you can contact us:

  • Email: info@curewise.de

By using our services, you acknowledge that you have read and understood this Privacy Policy.